#How to use igg games how to

Our game masters will collect Self Service issues and forward them to the appropriate staff, with a target reply time of 3 days or less.Ĥ. Our game masters offer prompt replies when Live Support issues come up.ģ. Our game masters are available for 24/7 service.Ģ. Our staff is highly committed to resolving customer service inquiries, and the following is a list of what we aim to provide the players with:ġ. Simply put in your question, and you can search for the answer you need. The FAQ center offers solutions to some of the more common problems that players may be experiencing. This is where players can go in their spare time to talk about their in-game experiences or just to engage in a lively conversation with other players. The forums were created as a place for players to exchange ideas with other gamers, as well as developers. Simply send a message to the GM's mailbox. You can send any problems involving the game you are playing to our GMs via the in-game e-mail system. This is our most widely used channel for customer support. Incorrect or outdated website information You can use the online service support approach for the following:ģ.

#How to use igg games how to

If you have questions about how to play, we can offer some basic guidance, but we will not give detailed explanations of strategies or other advice on the best way to play. Please note: We will not interfere with any aspect of in game play unless there is a technical issue with the game itself.

Use live support for the following issues:Ĥ. Support involving IGG Points (Excluding getPAID Problems)ĥ. Report about bad players or illegal behavior in-game